Cancellation and Refund Policy

Effective Date: 28th Jun 2025

At PipliStudio, we aim to deliver high-quality products that meet your expectations. Please read our policy carefully to understand your rights regarding order cancellations, returns, and refunds.

1. Order Cancellation

  • Cancellation Window: Orders can be cancelled within 12 hours of placing the order.

  • After 12 hours, your order is likely to have moved into production and cannot be cancelled.

  • To request a cancellation, please email us immediately at support@piplistudio.com with your order number.

2. Return Policy

ย we do not accept returns for:

  • Change of mind

  • Color, size, or style preferences

However, we do accept returns or replacements in the following cases:

  • The product arrives damaged or defective

  • The item received is incorrect (not what was ordered)

To qualify:

  • You must contact us within 48 hours of delivery

  • Provide clear photos or video evidence of the issue

  • The item must be unused and in original condition

3. Refunds

Once your return request is approved:

  • A full refund or replacement will be offered

  • Refunds will be processed to the original method of payment within 5โ€“7 business days

Non-refundable items:

  • Customized or personalized products

  • Gift cards

  • Sale or clearance items (unless damaged or faulty)

4. Shipping for Returns

  • If the return is due to our error (e.g., wrong or defective product), we will cover the return shipping cost.

  • In other approved cases, the customer may be responsible for return shipping.

5. Contact Us

If you have any issues with your order, donโ€™t hesitate to reach out.

๐Ÿ“ง support@piplistudio.com

๐Ÿ“ PipliStudio ,Prijatel Internet Private Limited, OC639, 6th Floor, Gaur City Center, Noida , Uttar Pradesh-201304